Frequently Asked Questions

No sorry we don't. We only sell to authorised resellers.

Orders over $100 (excl GST) – FREIGHT FREE (excluding Rural & Saturday Delivery) Orders Under $100 ex gst: All Auckland City $4.00 +gst Rest of NZ $5.00 +gst Rural Delivery - additional $3.50 +gst Saturday Delivery - additional $3.50 +gst South Island Overnight Toner Deliveries (1-2 std size toners) - $8.00 +gst SAME-DAY AUCKLAND DELIVERIES From our central Auckland location we have some very competitive rates for URGENT same-day couriers in Auckland. Click here to see the 1 hour, 2 hour and 3 hour rates for each suburb Freight Charges exclude GST

Warranty Statement: For 12 months after the date of your purchase, if your customer is not satisfied with the performance or quality of prints from our ink and toner cartridges, we will supply a replacement product at no charge. If our products are proven to have damaged your printer, we will repair or replace your printer with an equivalent model of the same or better specifications.We reserve the right to request evidence of faults, quality issues or damage prior to sending replacement product or authorising printer repairs. Please note that you must contact us and receive our prior written approval prior to contacting a service agent or repairer and prior to commencing repairs. In the event that we authorise (in writing) a repair to a printer, we will nominate a repairer of our choice.

The material contained on this website may not be copied, reproduced, transmitted, adapted, published, stored or redistributed by any means or for any purpose unless expressly permitted by Fresh Office Limited or as permitted by law.Unless otherwise indicated, the copyright in material contained on this website is owned by Fresh Office Ltd. All material on this website is subject to copyright under New Zealand law. All brand names and logos including Brother, Canon, Epson, HP, Konica Minolta, Kyocera, Lexmark, IBM, Oki, Panasonic, Ricoh, Samsung are the property of their holders. Fresh Office Limited is not endorsed or associated with these companies and/or their products. © 2016 Fresh Office Limited. All Rights Reserved